Required fields are marked with asterisks (*)

Temporary Disconnect Request

PLEASE NOTE:

March 6, 2025

Non-Emergency Disconnects

Due to the excess amount of snow that has accumulated there have been extreme difficulties with accessing the underground and rear lot electrical infrastructure. As a result, PUC will no longer perform non-emergency disconnects for infrastructure that has access concerns due to snow such as handboxs, minipad/padmounted transformers and transformers/secondary services located in the rear lot of properties. This will continue until April 1, 2025, depending on weather conditions.

Yours truly,

PUC SERVICES INC.

NOTE: A meter locate is required prior to scheduling all disconnects. If you have not scheduled a meter locate yet, please proceed to our Meter Locate Request form.

First Name

Last Name

Phone Number

Email Address

Address for Disconnect

Size of Service

Preferred Date

*NOTE: Preferred date is not guaranteed and based on availability.

Two business days notice is required to schedule a disconnect. An email will be sent to you confirming the scheduled date & time.

If this is an emergency disconnect request or if you require the disconnect within less than two business days, please call Customer Experience at 705-759-6500.

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Temporary Disconnect Request