Required fields are marked with asterisks (*)

Temporary Disconnect Request

NOTE: A meter locate is required prior to scheduling all disconnects. If you have not scheduled a meter locate yet, please proceed to our Meter Locate Request form.

First Name

Last Name

Phone Number

Email Address

Address for Disconnect

Size of Service

Preferred Date

*NOTE: Preferred date is not guaranteed and based on availability.

Two business days notice is required to schedule a disconnect. An email will be sent to you confirming the scheduled date & time.

If this is an emergency disconnect request or if you require the disconnect within less than two business days, please call Customer Experience at 705-759-6500.

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Temporary Disconnect Request